dhk88 Responsible Gaming
When play moves beyond enjoyment and becomes a problem, taking informed action matters most. dhk88 believes that safe play is better play.
Stay in control of your play — awareness is strength
Online betting and casino games are a form of entertainment for many people. However, every player must keep in mind that this is a risky activity — there is always a chance of losing money. dhk88 wants you to make decisions with a clear head, within a set budget, and entirely of your own free will.
The key to responsible gaming is to only bet what you can afford to lose without it affecting your daily life. Never play with savings, borrowed money, or funds your family needs. If you read our Terms and Conditions, you will see that we commit to upholding these principles for every account.
On dhk88, only those aged 21 and above may open an account and play. It is strictly prohibited for minors to open an account or play. If there is a minor in your household, make sure they cannot access your account from their device. Keep your password secure and make it a habit to log out.
Under our Privacy Policy, your personal information and account data are kept secure. At the same time, we may monitor your play patterns and alert you when needed — this is for your own protection.
Remember, winning or losing in a game is entirely a matter of chance — no strategy or run of play guarantees a win. If you have any questions, our FAQ page covers answers to many topics.
Tools to keep yourself safe
dhk88 lets you set your own play limits. The tools below can be activated at any time with the help of the support team.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is lowered it takes effect immediately; raising it requires a 24-hour wait.
Session Time Limit
Set how long you play in one sitting. You will be logged out automatically at the end of the session so you do not spend more time than intended.
Self-Exclusion
Close your account for a set period (from 7 days up to permanently). Your account cannot be reopened while an active exclusion period is in place.
Loss Limit
Set a limit so that after losing a certain amount you cannot play for the rest of that day or week. Keep control of your budget.
Take a Break (Cooling-Off)
Temporarily suspend your account for 24 hours to 30 days. During this time you cannot log in or make any deposits.
24/7 Support
Contact dhk88 via live chat or email at any time. Talk to us in Bengali — our team is always ready.
Send a Self-Exclusion Request
Fill in the form below and send it to the support team. We will action your request within 24 hours.
Self-Exclusion Request
After you submit this request, our support team will contact you by email and confirm the exclusion. For urgent matters, contact us directly via live chat.
Warning Signs of a Problem
If any of the following applies to you, take it seriously and seek support.
Playing beyond your budget
You are putting money from daily expenses, loans, or savings into betting.
Chasing losses
After losing, you are placing larger bets to try to win the money back.
Impact on family or work
Your play is having a negative effect on your family relationships or career.
Hiding your play
You are concealing your betting from family or friends, or lying about it.
Loss of control
You want to stop but cannot — time and money spent keep growing with "just one more."
Stress and anxiety
You feel restless when you cannot play, or feel no relief even after winning.
Where to get support
If you are struggling, you do not have to face it alone. Support is available through any of the options below.
dhk88 Live Chat
Talk to our team in Bengali via live chat 24 hours a day, 7 days a week, from any page on the site. Let us know directly about self-exclusion, setting limits, or any concern you have.
Email Support
If you prefer to send a written request, contact our support email: [email protected] — you can write in Bengali and we will reply.
Family and Close Ones
Talk openly with a trusted family member or friend. Support from someone close to you at the start of a problem is often the most effective step.
Professional Advice
Speak with a mental health professional or counsellor. Gambling addiction is a recognised mental health condition — professional support can help you overcome it.
dhk88's Commitment
We believe responsible betting builds a healthier community. All our services and tools are built with user safety as the top priority. We are here for you in any situation.
Special Guidance for Parents
If there is anyone under 21 in your home, it is important to take some precautions. Use password and PIN locks on devices. Do not share your dhk88 account login details with anyone. Always log out after use and turn off password saving in your browser.
Use parental control software to manage children's and teenagers' access to online content. This type of software can block access to betting sites on phones, tablets, and computers.
Core Principles of Responsible Gaming
- Play is for entertainment only — do not treat it as a source of income.
- Before betting, decide the maximum amount you can afford to lose.
- Do not place bets while drinking or under mental stress.
- Take regular breaks instead of playing for long stretches at a time.
- Do not increase your bets assuming a winning streak will continue.
- Do not immediately try to "chase" losses after a loss.